Return Policy

  • Return the new, unopened items to us within 15 days of delivery.
  • Simply contact our support team at support@babioz.com if you have any questions regarding your return.
  • Please be considerate when placing your order to choose the correct size, color, etc. of your product to avoid any returns for exchanges.
  • We encourage customers to carefully read our Returns Policy and to please make sure all the items are eligible for return to avoid disappointment.
  • Refunds will be issued within 30 days from the date we receive your return.
  • You have 15 days from the date your receive your order to initiate and return your item(s) for a refund. Any returns not made within this window will be rejected.
  • We provide a refund to your original payment method for all full-priced items.
  • Exchanges are provided through store credit for eligible items only.
  • We do not provide a return label or pay for returns shipping.
  • Items must be in their brand-new, unused condition and original packaging to be eligible for a refund.
  • Items returned to us that are not eligible for a refund or sent back to you at your own expense.
  • All shipping charges and governmental taxes are non-refundable.
  • The Terms & Conditions of our Returns Policy prevail in the case of miscommunication or otherwise.

If you have any questions at all regarding our Returns Policy please reach out directly to us at support@babioz.com and one of our customer support specialists will help within 1 business day.